Government
The IDI is used in all levels of government agencies to help individuals and groups achieve their intercultural competency goals.
Case Studies
Minnesota Management and Budget
Goal
Minnesota Management and Budget, a U.S. state government agency with more than 30,000 employees, uses the IDI as a key tool to build intercultural competence within the organization. Through their implementation of the IDI, the organization is promoting inclusivity in the workplace and strengthening collaboration with stakeholders from diverse cultural backgrounds.
Approach
The organization’s Talent Development Department serves as a resource for agency-wide implementation of the IDI. The Talent Department organizes training, development opportunities, internal networking, and IDI project support for the organization's internal Qualified Administrators (QAs). To build foundational support, QAs are invited to participate in organizational communities of practice, accountability groups for their own intercultural journeys, and a coalition group of QAs to conduct debriefs outside of their agency where necessary. This support system provides the groundwork for QAs to successfully implement the IDI in their agency context.
Outcomes
The Talent Development team created systems of QA learning that supported each agency’s individualized learning and development plans. With QAs integrated throughout the organization, the Talent Development team used the IDI as a starting point for understanding equity and inclusion. The organization built a relational network of QAs creating shared language and direction towards equity and inclusion. Building from IDI results, agencies offer continued training development opportunities that engage government employees in their own development.
Recognition
Other Case Studies
Interested in ways the IDI has been used in other settings? Explore our other compelling case studies that feature a variety of approaches to using the IDI.