Kelley Burgess

Chief People Officer at Des Moines Area Regional Transit Authority


Kelley Burgess joined DART in 2024 and oversees human resources, customer experience, safety and training. She recently certified as Qualified Administrator of the IDI in April 2024. Kelley has extensive expertise in human resources. Prior to DART, Kelley was a founding leadership team member of a healthcare startup, Exemplar Care, for three years. As the Chief Human Resources Officer, she was responsible for talent attraction, benefits administration and strategy, performance management, and organizational effectiveness. Prior to this role, she led the human resources service teams and cross-functional projects at McDonald's Corporate offices in Chicago for twelve years. In all her management roles, she has initiated and implemented processes for efficiency, developed teams and helped organizations navigate change. Kelley serves as an adjunct instructor for the Department of Management and Entrepreneurship at the University of Iowa Tippie College of Business. She graduated with an Executive Master’s in Business Administration degree in December 2019. She also holds dual bachelor's degrees from Iowa State University and Upper Iowa University, as well as certificates in Leadership and Project Management from the Tippie College of Business. She has earned industry certifications from SHRM (Senior Certified Human Resource Management Professional), ProSci (Change Management Professional) and Project Management Institute (Project Management Professional).
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